Ask A Librarian

Reference services are the backbone of the New Castle County Library System's information delivery.

Reference Desk

We don't just say, "Shhh!" We're here to answer your questions. Whether you want to know who were the only two people in U.S. history to be named General of the Armies, you need that last critical source for your paper, or just want a hint on a good summer read, our Reference services are available during our operating hours. See your local library's home page for a list of their service hours.

Ask A Librarian Delaware

Do you have a question that needs answering right now? Connect to Ask A Librarian: Delaware's Virtual Reference Service and chat live with a Reference Librarian. Sponsored by the Delaware Division of Libraries.

Electronic Reference

If e-mail is your preferred method of communication, send your query to the AnswerLine. The AnswerLine electronic reference service gives quick, efficient responses to your reference needs - with the ease of an e-mail. This service is available for direct reference questions only.

If you're looking to have an item put on reserve for you, please go to the "How Do I?..." section and select "Request an Item."

Telephone Reference

Traditional reference services are available over the phone through all of our branches. Check your local library's home page for service hours and contact numbers.